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E-Commerce Fulfillment Solution 

Globally standardized, efficient, flexible, sustainable and innovative e-commerce fulfillment services from DHL Supply Chain

A global front-runner in 3PL logistics, we partner with you to develop your omnichannel strategy, scale fast and optimize execution, while keeping you in control of your end-to-end customer experience.

By partnering with us, you benefit from industry-leading e-commerce expertise and DHL’s unrivalled global fulfillment capability and last-mile footprint.

Scalable and Flexible

We set up our Distribution Centers to meet your omnichannel needs and handle demand fluctuations. We minimize inventory, deliver fast, and provide flexible B2B and B2C solutions with a competitive cost structure. 

Expertise and Optimized Workforce

Enhance customer satisfaction with our e-commerce expert support available globally. We offer access to the world's most advanced logistics network and e-commerce fulfillment capability. Our labor management practices ensure efficient staffing and productivity, while inventory optimization keeps stock levels balanced and costs down.

Digitally Enabled

We constantly invest in technology to drive efficiencies and optimize warehouse processes.  With near real-time visibility of your inventory and orders, you will be able to offer a great customer experience every time.

Environmentally Responsible

We care about the environment in every aspect of our warehouse and transport operations. Our GoGreen+ warehouses use clean energy and reduce emissions. With our Real Estate Solutions and futureproofing contracts, we ensure sustainable practices for years to come.

Specific Services and Capabilities

Fulfillment & Returns
  • Strategically located distribution centers 
  • Storage, pick, pack and dispatch
  • Multi-channel order processing, management and e-fulfillment
  • B2C / B2B reverse logistics services 
Transport
  • Fast and easy shipping
  • Broad range of shipping services from parcel delivery to LTL / FTL delivery to businesses (domestic and international) 
  • Late cut-off times
  • Unrivalled last mile capability performed by DHL and accredited partners
  • Bulky / heavy goods delivery and installation
Business Management Expertise
  • Seamless logistics management
  • End-to-end order and inventory visibility
  • Global order orchestration
  • Plug and Play expansion into new markets via multi-user warehouses 
  • Consistent IT platforms with seamless integration

Take a Look Inside E-Commerce Fulfillment Solution 

DHL Supply Chain carried out a survey to investigate if e-commerce supply chains are evolving. The video shows the results of their research.

Go Deep on E-Commerce Fulfillment Solution 

From growth strategies to trend reporting the Briefing Book combines videos, case studies and articles on the latest most relevant topics for e-commerce fulfillment services including:

Driving Customer Retention in E-commerce Through the Logistics Experience

10 Tips for E-Commerce Peak Season

What Could 2025 Deliver for E-Commerce?

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