DHL ECOMMERCE MANAGEMENT TEAM

As CEO of DHL eCommerce Poland manages almost 8,000 employees and couriers working in 42 units across the country.

She began her adventure with logistics from the technical and operational launch of three modern Sorting Centers in Poland - from the preparation of operational plans, through the recruitment and training of employees, to the technical start of sorting systems.

Over the years, she has held a number of key functions, such as The Director of Operations at Sorting Centres, Director of National Operations, Vice President of Operations During this time, she effectively created and implemented cross-function initiatives and projects based on Six Sigma and Lean methodologies.

She is fascinated by new technologies, business challenges and working with people.

She graduated from the faculty of food technology and human nutrition at the University of Life Sciences in Wrocław and the Leon Kozminski Academy in Warsaw.

She spends her free time with family and friends.

The leader, the manager, the team creator of the success of the team: results, respect and collaboration with the best experts. A goal-oriented business strategist with over 20 years of experience in FMCG and TSL. One of his personal career goals is to continuously improve the leadership competencies and to take care of them. Effectively managed operations teams with more than 3,000 employees in 6 regions. It sets out years of operational and sales experience, but also a broad background in different business categories. Its priorities are improved performance and process optimization. He started his career with DHL eCommerce Poland in 2008 as Regional Operations Manager, followed by the Director for Operations in Regions. In 2017 he went to the Sales Division as Head of Director Regional Sales by May 2022 As Vice President, Operational is responsible for all operating division, including prioritization and network planning, quality oversight, infrastructure investments, and operational management and team development.

Associated with the HR area for nearly 15 years. She graduated in psychology from the School of Social Psychology in Warsaw and postgraduate studies in Transport Psychology at the Institute of Motor Transport. With DHL, eCommerce Poland has been working since 2007, as of March 2020, Communications, previously associated with the RTV industry. Its portfolio of experiences includes m.in: process optimization, change process management, as well as  project portfolio management, including those from across HR/IT borders, including m.in implementation of cloud solutions related to HR process digitization. In his style of work, he focuses on exploiting people's potential and exchanging best practices. Privately, she is a mother of two daughters – twins and values an active lifestyle. He often spends his free time in Masuria. He is also happy to engage in social activities.

Graduate from the Chemical Department of Gdansk University and the administration of the Marine Academy in Gdynia. For more than 21 years in sales, both central and regional. In his career, he was responsible for creating pricing strategies, developing sales channels, and building sales and distribution teams. Led marketing trade and strategic projects execution, implemented new organizational structures and bonus systems. He gained his experience in many FMCG channels, including nearly 15 years in the S.A. Group, which is part of Heineken’s global company.

Privately, it is a passionate book and a sports enthusiast and active leisure.

He began his professional career at the consulting firm Andersen Consulting (now Accenture), where for 6 years he was engaged in business process transformations and implementations of IT systems supporting business development in Poland and Germany. He then worked for PTC (now T-Mobile), where he was involved in the creation and management of new products, and later also oversaw a portfolio of projects for the entire company.

Since 2011, he has been responsible for IT services at DHL eCommerce Poland. In 2014, the IT team under the supervision of Łukasz received the IT Support Leader award in the "Big Transformation" category.
Privately, Luke spends a lot of time playing sports, playing guitar and reading blogs about social and business content.

You can speak and give interviews on:

• innovation management,
• product creation and management,
• project and programme management,
• IT infrastructure management,
• audit and transformation of business processes,
• customer relationship management.